"Had a reservation and when I got there (around 4:30) doors were locked. Didn’t see anyone around. Waited around for about 20 minutes (it was raining and cold that day so it wasn’t fun) Two employees finally showed up on the golf cart and said they were moving stuff. I was told on the phone that the paperwork would take 5 minutes, but it took 25 minutes. So something that was suppose to be quick took me about 45 minutes. That was the most frustrating part especially because I had other obligations that day. Other than that...plenty of security cameras, nice and clean facilities. Pleased with the unit so far."